Last Updated: January 2026
 

At MyBrilliantWill, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, subscribe to our AI Tutor Agent, enquire about our FIE Cognitive Intervention services, purchase products through our UrbanStyleFinds Shopee shop, or otherwise interact with us.

By using our website, you agree to the collection and use of your personal data as described in this Privacy Policy.
 

1. Information We Collect

Depending on how you interact with us, we may collect:

• Your name

• Email address

• Telephone number

• Billing or payment information (where applicable)

• Information submitted through enquiry or contact forms

• Information relating to tutoring or educational services

• Subscription details

• Communications between you and us

• Questions, prompts and messages submitted when using our AI Tutor Agent

• Technical information such as your IP address, browser type, device information and pages visited through cookies or analytics tools

You may choose not to provide certain information, although doing so may affect our ability to provide some services.

2. How We Use Your Information

We collect and use your personal data to:

• Provide and manage our AI Tutor Agent subscription services

• Respond to enquiries about our FIE Cognitive Intervention programmes

• Process bookings and payments

• Provide customer support

• Improve our website, services and user experience

• Send important service-related communications

• Comply with legal and regulatory obligations

• Prevent fraud or misuse of our services

We will only use your personal data for the purposes for which it was collected or as otherwise permitted by applicable law.

3. AI Tutor Agent

Our AI Tutor Agent is powered by Chatbase, a third-party AI platform.

When you interact with the AI Tutor, the questions, prompts and messages you submit may be processed by Chatbase to generate responses and improve the functionality of the AI service.

Please avoid submitting sensitive personal information through the AI Tutor, including passwords, NRIC numbers, passport details, financial account information, or confidential medical records, unless it is necessary for the educational service you are requesting.

Your use of the AI Tutor is also subject to Chatbase's own Privacy Policy and Terms of Service, which we encourage you to review.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and enhance our services.

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only where necessary with trusted service providers who assist us in operating our business, such as:

• payment service providers;

• website hosting providers;

• Chatbase (to provide AI Tutor services);

• email service providers;

• analytics providers; and

• other technology partners who help deliver our services.

These service providers are expected to protect your information and use it only for the services they provide on our behalf.

We may also disclose your information where required by law or where necessary to protect our legal rights or comply with legal obligations.

6. Data Security

We take reasonable administrative, technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.

While we strive to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes or enforce our agreements.

When personal data is no longer required, it will be securely deleted or anonymised where reasonably practicable.

8. Your Rights

Subject to applicable law, you may request to:

• Access the personal data we hold about you;

• Correct inaccurate or incomplete personal data;

• Withdraw your consent to our collection or use of your personal data (where applicable); or

• Enquire about how your personal data has been used or disclosed.

Please note that withdrawing consent may affect our ability to provide certain services.

To make a request, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites, including our UrbanStyleFinds Shopee shop and other external services.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our educational services are designed to support learners of different ages, including children.

Where our services are provided to children under the age of 18, personal information is generally collected through or with the consent of a parent or legal guardian.

If you are under 18 years of age, please obtain the consent of your parent or legal guardian before submitting any personal information, subscribing to our AI Tutor Agent, or using our services.

Parents and legal guardians are responsible for supervising their child's use of our website and services, including the AI Tutor Agent, and for ensuring that any information provided is accurate and appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the revised "Last Updated" date. Continued use of our website after changes have been published constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

MyBrilliantWill

Email: contactmybrilliantwill@gmail.com

Singapore